Terms & Conditions

Last Updated: January 2024

Welcome to Desijugaat. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, you may not use our website or services.

2. Eligibility

To use our website and services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Provide accurate and complete registration information
• Have the legal capacity to enter into a binding agreement
• Reside in Pakistan or be purchasing for delivery within Pakistan

3. Account Registration

When creating an account:

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account
• You are responsible for all activities that occur under your account
• We reserve the right to suspend or terminate accounts that violate these terms

4. Products and Pricing

We strive to provide accurate product information and pricing:

• All prices are displayed in Pakistani Rupees (Rs) and include applicable taxes
• Prices are subject to change without notice
• We reserve the right to correct pricing errors and cancel orders with incorrect prices
• Product images are for illustration purposes and may vary slightly from actual products
• Product availability is subject to change

5. Orders and Payment

When placing an order:

• Your order constitutes an offer to purchase, not a binding contract
• We reserve the right to refuse or cancel any order for any reason
• Order confirmation does not guarantee product availability
• Payment must be made at the time of order placement

Accepted Payment Methods:

• JazzCash Mobile Account
• EasyPaisa Wallet

6. Shipping and Delivery

Shipping terms:

• Delivery times are estimates and not guaranteed
• Free shipping is available for orders over Rs 5,000
• Standard shipping fee of Rs 299 applies to orders under Rs 5,000
• We deliver to all major cities and towns in Pakistan
• Risk of loss passes to you upon delivery
• Signature may be required upon delivery

7. Returns and Refunds

Our return and refund policy is detailed in our Return & Refund Policy. Key points:

• 30-day return window for eligible items
• Items must be unused and in original packaging
• Refunds are processed to the original payment method
• Certain items are non-returnable for hygiene reasons

8. Intellectual Property

All content on our website is protected by intellectual property laws:

• All text, images, logos, and graphics are our property or licensed to us
• You may not reproduce, distribute, or create derivative works without permission
• Our trademarks may not be used without prior written consent

9. User Conduct

You agree not to:

• Use our website for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Interfere with the proper functioning of our website
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm other users or our staff
• Use automated systems to access our website without permission

10. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the amount you paid for the product
• We are not liable for indirect, incidental, or consequential damages
• We do not guarantee uninterrupted access to our website
• We are not responsible for third-party content or services

11. Indemnification

You agree to indemnify and hold harmless Desijugaat, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of our website
• Your violation of these Terms & Conditions
• Your violation of any third-party rights

12. Dispute Resolution

Any disputes arising from these terms shall be resolved through:

• Good Faith Negotiation: Parties will attempt to resolve disputes amicably
• Mediation: If negotiation fails, disputes may be referred to mediation
• Courts of Pakistan: Disputes are subject to the laws of Pakistan and the exclusive jurisdiction of Pakistani courts

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time:

• Changes will be posted on this page with an updated "Last Updated" date
• Continued use of our website after changes constitutes acceptance
• Material changes will be notified via email to registered users

14. Severability

If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Desijugaat regarding your use of our website and services.

16. Contact Information

For questions about these Terms & Conditions, please contact us:

• Email: legal@Desijugaat.pk
• Phone: +92 300 123 4567
• Address: Desijugaat Legal Department, Karachi, Pakistan